This is, Tom Champion pictured here with Clare Jackson collecting one of our Replacement Reach and Wash Vehicles. Tom was able to collect our van on the day of his incident which left his vehicle un-roadworthy.
“I wasn’t sure if I should renew the Replacement Reach and Wash Vehicle service as I hadn’t claimed in several years and didn’t think I would need it. I’m so glad I decided to continue with it! I have spoken to Clare and the other girls in the office quite a bit so it was great to meet them all in person. Thank you for an invaluable service.”
This is Mr Woolley pictured here with Alexander Swan Director, Sarah Richards collecting one of our Replacement Reach and Wash Vehicles following a minor incident.
“This is the second time I have used this fantastic service provided by Alexander Swan. I used it for the first time in 2013, when I was hit in the rear by a third party. As the accident was not my fault the vehicle was delivered to my door. Unfortunately this time, I was at fault so I am collecting from Swindon and using the vehicle for the duration of my vehicle repairs. It gives a great sense of peace of mind to know that I can carry on working when my own vehicle is off the road.”
This is Alun Murray pictured returning one of our Replacement Reach and Wash Vans following the repair of his fire damaged system. In the event of a fire claim there is not usually a third party to recover costs from so the claim often goes against the policyholder. As Mr Murray needed to drop his van to Ionic for repairs, we met him there so he could collect and return our van at the same time.
“It was a very traumatic experience to open the doors to thick black smoke and flames from my system. I am so relieved I insured my system properly with Alexander Swan. They have been extremely helpful and their Replacement Reach and Wash Vehicle ensured I suffered minimum disruption to my business.”
In February this year we suffered a minor incident leaving us without our own vehicle for a few days whilst the garage carried out the necessary repairs. Luckily we had opted into the Replacement Reach and Wash Vehicle service provided by Alexander Swan so did not miss a days work!
D T Window Cleaning Services (S W) Ltd.