Good competitive prices, reminders of renewal, things explained in detail, friendly professional and make sure your’e not just another customer, highly recommend.
Very very helpful and happy with the service Pietro and the rest of the team have given me! Been with them around 4 years now! I would hand on heart say you will not find better!
Just wanted to say the team at Alexander swan have done me proud easy to talk to and on the ball and of course cheaper than anyone else big thanks again.
I would highly recommend these brokers to anyone, they take away all the leg work and head aches away from me to get on with my business, they always answer the phone to you and you are treated like a person than just a number.
Very good service very good and helpful staff easy to contact and speak to always looking to help you the best and cheapest deals I have used this company for a few years now I was told about them by a friend who always recommends them and to be honest I never looked back. I get my Van, public liability insurance and a replacement Van if my vans is in an accident and content insurance all through this company I would always recommend this company.
The staff are always super helpful and their prices are very competitive. They always supply an excellent service – on time and don’t mind reminding you to do things!
I found out about Alexander Swan Insurance when judging the Window Cleaning Innovation Awards at Windex 2010. They are insurance brokers that have the provisions to supply a courtesy vehicle fitted with an Ionic System following and accident or theft allowing any window cleaner to get back to work with minimum impact on their business.
My insurance renewal quote ranked very competitively within the market considering the extra level of cover provided by this boutique broker which includes comprehensive insurance for my van, and cover for my WFP System and Poles including fire, theft, accidental and malicious damage.
After many years in the industry, I have never been in the position where I find myself unable to work due to accidental damage on my van. However, only a few months after taking out the policy with Alexander Swan, a lorry reversed into the front of my vehicle and it was declared non roadworthy. After consultation with Alexander Swan, a courtesy vehicle complete with the Ionic Thermopure 600L system was dispatched and on my drive the following morning. This kept my business running with minimal disruption and an insurance policy deemed value and service for money.
I would personally like to thank Sarah and her team for all their help.
I am sending this email to let you and everyone else at Alexander Swan how pleased we are at Matt Smith Window Cleaning to have had your invaluable help, not just once, but twice in less than one year.
The fantastic thing that has been achieved both times is the peace of mind it has provided by allowing us to continue trading.
Without your services I may have been able to survive this once in a year, but twice I am not so sure.
You just don’t realise how long these things can take unless you’ve experienced them yourself. But if not for you, not only would we have lost valuable turnover, I am sure we would have lost valuable customers as well.
As we are well aware people don’t wait forever and if we can’t do what we do inevitably someone else soon will. As it turns out we have lost very little. In the grand scheme of things you could say nothing. For myself I have found your insurance policy has certainly paid for itself this year. That “priceless feeling” of being able to do, as opposed to that “frustrating feeling” of not being able to do, has made life for all concerned much brighter.
This includes my staff and their families, and in all that goes with losing a household income. My own family who may have ended up in a similar situation. Myself from feeling foolish all from trying to save a bob or two.
Imagining all that could have been but has been prevented. I will admit in the past I have scratched my head from time to time as to whether it was all worthwhile, not having made any claims. Rest assured I no longer think that in the slightest.
Having experienced the loss of a works vehicle twice now I cannot stress what a vital service this has proven to be and the peace of mind it has given me.
So again, a big THANK YOU to you and all the team at Alexander Swan for all of your help.