We are delighted to announce that Alexander Swan has once again been awarded the Feefo Platinum Trusted Service Award for 2026 – a prestigious recognition that reflects our longstanding commitment to delivering exceptional customer service.
The Platinum award is not achieved overnight. To earn this status, businesses must maintain a Feefo service rating of 4.5 or above for three consecutive years, based entirely on genuine customer feedback. This achievement demonstrates not only the quality of service we deliver but the consistency with which we deliver it.
At Alexander Swan our clients are at the heart of everything we do. As a family run independent insurance broker in Swindon, we take pride in offering clear, honest advice and longstanding support as a trusted broker. Your honest feedback plays a vital role in shaping our business, helping us understand what we do well and where we can continue to innovate and improve.
Sarah Richards, Managing Director of Alexander Swan said, “It makes me particularly proud that Alexander Swan has once again retained the Feefo Platinum Trusted Service Award for 2026. This recognition is particularly meaningful as it’s based entirely on genuine feedback from our clients. It reflects the dedication of our team and our ongoing commitment to providing trusted, personal and high-quality service. A big thank you all of our clients who kindly left a review and to our team that always go the extra mile.”
As an independent insurance broker we believe strong relationships, expert advice and personal service make a real difference. This award is testament to the trust our clients place in us and reinforces our promise to continue delivering the level of service you expect from an advice led business.
Thank you to all of our loyal clients for taking the time to leave feedback – your support means a great deal to us and we look forward to supporting you throughout the year.
A special thank you also goes to our dedicated team, who consistently go the extra mile to ensure our clients receive the best possible service and advice, whenever they need it.
View all of our Feefo reviews here.