Date Incident Reported: 20/10/2010
Client received our Replacement R&W Van: 05/11/2010
And it was collected Returned: 13/11/2010
Mr Rogerson-Williams collided with a third party and hit them in the rear. This claim was settled as “fault”. The vehicle was drivable so our Replacement Reach and Wash Van was supplied for a week whilst the Mr Rogerson-Williams vehicle was repaired.
I found Alexander Swan caring, communicative and responsive during my recent claim which was settled quicker than expected. I rate the entire claims service as outstanding. Good all round team work.